Methods of Learning

• Interactive online activities such as mini-quizes, forums and discussions
• Mini lectures with presentations to explain concepts and theories
• Practical activities including demonstrations, hands-on practice and observation
• Mutual sharing, discussion and feedback

Learning Outcomes

On completion of this unit, learners shall be able to apply the following at the workplace:

• Preparing to interact with guests
• Assisting guests with seating
• Take food & beverage orders
• Serving beverages
• Picking-up food orders
• Serving food
• Presenting bills
• Assisting guests with departure

Who should attend

Service Crew, Beverage Crew and all F&B service personnel.

Minimum Entry Requirement

Participants should have a minimum: - GCE N Level pass (Grade 1 to 5) in English or equivalent, or - ES WSQ Workplace Literacy (WPL) Level 4 and above - Participants who do not meet the above requirements will be required to go through a short interview.

Duration

2 Day(s) (22.58 Hrs)
2 days of classroom session
8 hours of E-Learning (Self Learning)

Trainer : Learner Ratio

1:20

Course Fee

Full course fee before SSG funding
$599.50 (Incl. of 9% GST)

Miscellaneous Fees (Incl. of 9% GST)

Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by DEMO Company when the need arises.

Fees indicated are per pax and not per proforma invoice or invoice.

Nett Fee after SSG’s Course Fee Funding Funding Validity Period: 01 Mar 2019 to 20 Aug 2026
Type	Category of Individuals
	Singapore Citizens, Singapore Permanent Residents and Long Term Visit Pass Plus (LTVP+) holders	Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above	SME-sponsored local employees (i.e Singapore Citizens and Singapore Permanent Residents)
	Funding Source
	SkillsFuture Funding (Baseline) Up to 50% of Course Fees	SkillsFuture Mid- Career Enhanced Subsidy Up to 70% of Course Fees	SkillsFuture Enhanced Training Support for SMEs Up to 70% of Course Fees
Course Fee	$550.00	$550.00	$550.00
SkillsFuture Funding	$275.00	$385.00	$385.00
Nett Fee Payable (Before GST)	$275.00	$165.00	$165.00
GST (9%)	$49.50	$49.50	$49.50
SMES / ETSS-SME	-	$110.00	$110.00
Final Amount Payable (Incl. of 9% GST)	$324.50	$214.50	$214.50

(For Local Employers) More about SFEC https://www.skillsfuture.gov.sg/sfec

 *Self-sponsored individuals must be at least 21 years old.

 #Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
 *Terms and conditions applies to all types of SSG fundings.More details at www.tpgateway.gov.sg
 *Learners will be awarded a WSQ Statement of Attainment (SOA) for Food and Beverage Service 2 upon successful completion of the WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)